1. Processing Time

Orders are processed within 1–2 business days.

2. Shipping Methods

• Taiwan inland: Post office, T-cat, SF
• Taiwan remote islands: Post office, T-cat
• International shipping (depending on regions served): Standard or Economic air freight shipping

3. Shipping Rates

Rates vary based on weight and region. Please refer to the checkout page. Tagsthx offers free shipping thresholds on certain order amounts.

4. Delivery Times

Delivery times depend on the shipping service. Below are estimated reference times. Compensation will be arranged if transit time exceeds 45 days.

• China, Hong Kong, Macau: 7–12 days
• Japan: 7–12 days
• Southeast Asia (SEA): 11–20 days
• Europe: 10–20 days
• Rest of World: 12–30 days

5. International Orders

Customers are responsible for any custom duties, taxes, and fees unless otherwise stated.

6. Tracking

All orders include tracking. We will send tracking information to your email once your package ships.

7. Shipping Restrictions

If your country is not listed, please contact us before placing your order.

8. Lost or Damaged Packages

Please refer to our return and exchange policy for lost or damaged shipments. Contact us with any questions. Please contact [flybrit@tagsthx.co.uk](mailto:flybrit@tagsthx.co.uk).

9. Address Accuracy

Ensure your shipping address is correct. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

10. Delivery Delays

We are not liable for delays caused by weather, customs, or unforeseen events.

11. Undeliverable Packages

If a package is returned to us, we will contact you to arrange reshipment; extra fees may apply.

12. Force Majeure Clause

We are not responsible for non-fulfillment or delays due to force majeure events, such as natural disasters, strikes, or transportation disruptions.