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Complimentary shipping available!

Fast delivery

Dispatched within 48 hourss from Taiwan

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Shipping policy

1. Processing Time

Orders are processed within 1–2 business days.

2. Shipping Methods

  • Taiwan inland: Post office, T-cat, SF
  • Taiwan remote islands: Post office, T-cat
  • International shipping (depending on regions served): Standard or Economic air freight shipping

3. Shipping Rates

Our shipping rates are vary according to weight and destination regions. Please check the checkout page for precise rates. TAGsthx provides free shipping when your order reaches the qualifying amount:

    • Taiwan: Free shipping over NT$1500
    • Hong Kong & Macau: Free shipping over HK$990
    • Japan: Free shipping over ¥40,000
    • Other Asia regions: Free shipping over £220
    • UK & Europe: Free shipping over £450
    • Canada: Free shipping over CAD$460
    • US: Free shipping over over US$270

    If your region isn’t listed, please contact us for details.

    4. Delivery Times

    Delivery times depend on the shipping service. Below are estimated reference times. Compensation will be arranged if transit time exceeds 45 days.

    • China, Hong Kong, Macau: 7–12 days
    • Japan: 7–14 days
    • Southeast Asia (SEA): 11–20 days
    • Europe: 10–20 days
    • Rest of World: 12–30 days

    5. International Orders

    Customers are responsible for any customs duties, taxes, and fees unless otherwise stated.

    6. Tracking

    All orders include tracking. We will send tracking information to your email once your package ships.

    7. Shipping Restrictions

    If your country is not listed, please contact us before placing your order.

    8. Lost or Damaged Packages

    Please refer to our return and exchange policy for lost or damaged shipments. Contact us with any questions. Please contact [flybrit@tagsthx.co.uk](mailto:flybrit@tagsthx.co.uk).

    9. Address Accuracy

    Ensure your shipping address is correct. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

    10. Delivery Delays

    We are not liable for delays caused by weather, customs, or unforeseen events.

    11. Undeliverable Packages

    If a package is returned to us, we will contact you to arrange reshipment; extra fees may apply.

    12. Force Majeure Clause

    We are not responsible for non-fulfillment or delays due to force majeure events, such as natural disasters, strikes, or transportation disruptions.